Returns & Exchanges
At Knatchbull, we strive for perfection in every stitch, but if your garment isn't quite right, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your wardrobe meets our high standards of fit and style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging with all Knatchbull tags attached to ensure the garment remains protected during transit.
- 3.Ship the Item
Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.
- 4.Quality Inspection & Refund
Once our atelier inspects the return for quality assurance, your refund will be processed to your original payment method within 5-7 business days.